Introduction
Basalt Exteriors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
When you fill out our contact form or request an estimate, we may collect:
- Your name
- Phone number
- Email address
- Information about the services you need
- Any additional details you provide in your message
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide estimates
- Communicate with you about our services
- Send text messages if you have opted in to SMS messaging
- Improve our website and services
Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose.
- Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
By opting in to receive text messages from Basalt Exteriors, you agree to the following terms:
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at (503) 445-7871 or basaltexteriors@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, contact your wireless provider.
Your Consent
By providing your phone number and checking the SMS opt-in box on our contact form, you consent to receive text messages from Basalt Exteriors. This consent is not a condition of purchasing any goods or services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: